YOUR SAFETY IS OUR PRIORITY
As we welcome you to Etihad Arena, we want to reassure you we've worked hard to be 100% ready to host you safely, so you can sit back and enjoy our incredible live performances. Our enhanced safety measures include: reduced guest capacity, continuous deep cleaning processes and strict social distancing.
- INTRODUCING OUR WELLNESS AMBASSADORS
- We understand you may have additional questions which is why, for extra peace of mind, our friendly team of Wellness Ambassadors are available from 08:00 to 23:00 on +971 2 496 8000 or contact@yasconcierge.com to answer any concerns and share helpful advice. We've also put together a helpful list of key information that will help ensure your visit is as enjoyable as possible:
- ADDITIONAL SAFETY MEASURES TO KEEP YOU SAFE AND WELL
- * Your temperature will be taken as you enter the venue, and you may need to go through additional health screening checks, depending on the latest government advice. We recommend that you arrive at the venue at least 45 minutes before the performance starts in order to complete the checks and find your seat.
* Face masks are required for all guests aged 6 years and above and should be worn at all times, including during the performance.
* Etihad Arena is a paperless venue - please download your ticket onto your mobile device so it can be scanned on entry.
* Hand sanitisers are available across the venue - please use them regularly.
* Social distancing is mandatory, please stay 2 metres apart from those outside of your group at all times, including inside the auditorium.
* When queuing to enter the Arena or during your visit to washrooms, F&B outlets or to buy merchandise please stand on the designated sticker on the ground.
* Contactless payments are preferred for F&B and merchandise purchases.
* Thank you for your full cooperation in following all of the required safety measures within the venue.
Our friendly team of Welllness Ambassadors can assist with any further information and booking. Please contact +971 2 496 8000 or email contact@yasconcierge.com. - ETIHAD ARENA ENHANCEMENTS TO HEALTH & SAFETY
- * Your safety is our priority. To help ensure your peace of mind, we’ve introduced a specially trained team of Wellness Ambassadors who are available to answer any questions about your visit. Contact +971 2 496 8000 or email contact@yasconcierge.com.
* Rigorous sanitisation routines will be implemented throughout the venue including constant cleaning of escalator and hand rails, regular sanitising of high traffic areas and floors, seat and turnstile cleaning, regular sanitisation of work areas.
* Disposable cutlery will be provided at F&B outlets.
* Hand sanitisers will be available at various points and distributed by staff throughout the venue.
* Our team will wear masks and gloves at all times and will have their temperatures regularly checked. - TICKETING & SEATING
- * Our seating capacity has been reduced to comply with social distancing rules.
* We are a paperless venue, please download your ticket onto a mobile device so it can be scanned on entry.
* Social distancing must be maintained inside the auditorium.
